Humana

VP, Digital Product

Illinois, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

Candidates must possess a Bachelor's degree in business, technology, healthcare administration, or a related field. A minimum of 15 years of progressive experience in digital product management, transformation, or technology leadership is required, along with at least 5 years in an executive role overseeing enterprise-wide change. A proven track record of leading digital modernization in regulated industries is essential.

Responsibilities

The VP, Digital Product will lead the enterprise strategy for modernizing the digital ecosystem, enhancing member and provider experiences, and driving innovation. Key responsibilities include defining multi-year roadmaps to grow digital sales share and accelerate member digital engagement, influencing platform roadmaps for modernization, and championing the end-to-end digital member and provider experience. The role also involves accelerating innovation through emerging products and technologies, driving enterprise-wide execution using agile principles, enabling data-driven decision-making, fostering a digital culture, advancing digital health equity, overseeing governance and risk management, and reporting outcomes to executive leadership.

Skills

Digital Product Strategy
Customer Experience
Digital Ecosystem Modernization
Product Roadmapping
Sales Strategy
Member Engagement
Platform Modernization
Cloud Migration
API Frameworks
Data Interoperability
Legacy System Modernization
Innovation

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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