Business Intelligence Engineer II
HumanaFull Time
Mid-level (3 to 4 years)
Candidates should have experience transforming data, building measures, and finding innovative ways to communicate data in reports. A solid understanding of Power BI or similar tools like Tableau, QlikView, or Looker is required, along with hands-on experience using SQL to retrieve and manipulate data. A collaborative mindset, experience working in Agile teams, and strong communication and problem-solving skills are also necessary. Experience with Azure Data Services and platforms like Databricks is preferred.
The Visualisation Engineer will design and build insightful and user-friendly Power BI reports using the Microsoft Fabric service. They will develop and optimize semantic models, collaborate with colleagues to understand data needs and visualize data effectively, and apply best practices in Power BI development, including DAX and visual design. Responsibilities also include exploring new technologies, improving team workflows through automation and design, monitoring performance, resolving issues, and supporting data governance and quality standards.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.