Evening shift) at Ro

New York, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Telehealth, Direct-to-Patient HealthcareIndustries

Skills

Key technologies and capabilities for this role

Patient AdvocacyCustomer ServiceHealthcare AdministrationTelehealth SupportMessaging SupportConcierge Service

Questions & Answers

Common questions about this position

Is this a remote position?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What experience and qualifications are required for this Patient Advocate role?

Medical Assistant or Certified Nursing Assistant experience is preferred, along with a Bachelor's Degree preferred, 1-2 years in an administrative and/or customer-facing role, and 1 year with insurance plans and policies as a plus.

What is the employment duration for this position?

This is a 6-month temp assignment with the potential to extend or convert to a full-time role, based on business needs.

What is the work environment like at Ro?

The role involves working in a rewarding and extremely fast-paced, high-growth environment, providing empathetic, concierge-style service to patients as part of the Care Delivery team.

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters

2017Year Founded

$998.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees