[Remote] Clinical Associate - Primary Care at Devoted Health

United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Primary Care, TelemedicineIndustries

Skills

Key technologies and capabilities for this role

TelehealthCare CoordinationDurable Medical Equipment (DME)Home Health CarePharmacy ServicesLaboratory TestingPatient AdvocacyClinical SupportInterdisciplinary TeamworkCommunication

Questions & Answers

Common questions about this position

Is this position remote, and are there any location requirements?

This is a fully remote position, but you must be located and work in Pacific Standard Time.

What are the main responsibilities of the Clinical Associate role?

Responsibilities include pre-visit and post-visit prep, order management and care coordination such as coordinating DME, lab testing, and imaging, triage support, and patient education by advocating for members and providing educational materials.

Does this role require working weekends?

The role may include occasional weekend hours through optional overtime.

What is the employment type for this position?

This is a full-time position.

What kind of clinical program does this role support?

The role supports the Devoted Medical Primary Care Program.

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters

2017Year Founded

$2,194.5MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Comprehensive health plan

401(k) retirement plan

Generous vacation and holiday time

Lyra mental health resources

Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.

Potential regulatory changes affecting Medicare Advantage plans by CMS.

Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.

The company emphasizes preventive care with its Devoted Dollars rewards program.

Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.

The company expanded Medicare Advantage plans to eight new states in 2023.

Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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