Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, pricing, signing, instock/inventory levels, budgeting, forecasting, and assessing economic trends/community needs
- Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within company guidelines
- Capability to oversee community outreach programs and encourage Associates' community involvement
- Expertise in ensuring compliance with company/legal policies, procedures, regulations via reports analysis, asset protection, safety controls, operational/quality reviews, action plans, and confidentiality
- Skills in providing supervision/development: hiring, training, mentoring, assigning duties, recognition, promoting belonging mindset
- Proficiency in providing quality eyewear: consulting/educating Members/Customers, product selection, measurements, prescription verification, confidential info handling, minor frame repair, Optical equipment maintenance
- Upholding Open Door Policy: meeting Associates, listening to concerns, researching issues, reviewing policies, suggesting resolutions
- Building/maintaining stakeholder relationships, supporting plans/initiatives, setting/communicating goals, measuring progress, addressing improvements, demonstrating adaptability/continuous learning
- Respect the individual: building high-performing teams, embracing differences, fostering belonging culture, collaborative work, strong relationships, impactful communication, attracting/retaining/developing talent
- Act with Integrity: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, accountability, regenerative goals (belonging, waste elimination, local giving), selfless/humble behavior
Responsibilities
- Drive sales in Vision Center via merchandise presentation, pricing, signing, instock/inventory, budgeting, forecasting, economic trends/community needs assessment
- Model, enforce, direct Associates on Customer/Member service to resolve issues per guidelines
- Oversee/participate in community outreach, encourage Associates' community service
- Ensure compliance: analyze reports, implement/monitor asset protection/safety, oversee reviews, develop action plans, direct Associates on programs/initiatives/confidentiality
- Supervise/develop Associates: hire, train, mentor, assign duties, recognize, promote belonging
- Provide quality eyewear: consult/educate Members/Customers, select products, obtain measurements, verify prescriptions, maintain confidentiality, perform minor repairs, maintain equipment
- Uphold Open Door Policy: meet Associates, listen to concerns, research/review policies, suggest resolutions
- Coordinate/oversee job activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, promote adaptability/learning
- Ensure compliance with policies/procedures, support mission/values/ethics via action plans, Open Door, direction on business processes
- Build high-performing teams, embrace differences, create belonging culture, collaborate, build relationships, communicate positively, attract/retain/develop talent, recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals, act selfless/humble
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the salary range for the Vision Center Manager role?
This information is not specified in the job description.
What are the key responsibilities of the Vision Center Manager?
The role involves driving sales through effective merchandise presentation, providing customer service, overseeing community outreach, ensuring compliance with policies, supervising associates, and providing quality eyewear services.
What is the company culture like for this role?
The culture emphasizes building high-performing teams, embracing differences in people, cultures, and ideas, promoting a belonging mindset, and upholding the Open Door Policy for addressing associate concerns.
What makes a strong candidate for the Vision Center Manager position?
Strong candidates should have leadership skills for supervising and developing associates, customer service expertise, knowledge of compliance and safety, and the ability to drive sales and community engagement while promoting inclusion.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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