(USA) Operations Manager at Walmart

Rohnert Park, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Ability to initiate, direct, and participate in community outreach programs, including establishing relationships with key community individuals/groups and representing the company externally
Knowledge of company policies, procedures, asset protection, safety controls, and quality assurance standards, with skills in analyzing reports and implementing action plans
Experience in supervising, hiring, training, mentoring, evaluating, and developing hourly associates, including setting expectations, providing feedback, and ensuring diversity awareness
Proficiency in customer service standards, including the One Best Way (OBW) service model, resolving customer issues, and leading process improvements
Financial acumen, including reviewing P&L statements, controlling expenses, achieving sales/profit goals, and analyzing economic trends for budgeting
Skills in coordinating job-related activities, building stakeholder relationships, setting goals, measuring progress, and promoting continuous learning/adaptability
Leadership abilities focused on building diverse high-performing teams, fostering belonging, collaborating effectively, attracting/retaining talent, and modeling integrity, ethics, and Walmart values

Responsibilities

Initiate, direct, and participate in community outreach programs; encourage associates/managers in community service; champion company-sponsored programs, events, and sustainability efforts
Ensure compliance with company policies/procedures by holding associates accountable, monitoring controls, overseeing safety/operational reviews, and implementing corrective action plans
Provide supervision and development for hourly associates through hiring, training, mentoring, assigning duties, performance evaluation, recognition, and feedback
Model exceptional customer service by demonstrating OBW, managing initiatives, resolving customer issues, and implementing improvement plans
Assist store manager in driving financial performance by achieving sales/profit goals, reviewing P&L, controlling expenses, correcting deficiencies, and participating in budget forecasting
Coordinate and oversee job-related activities by maintaining stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, and addressing improvements
Support company mission/values/ethics by implementing action plans, utilizing Open Door Policy, and providing guidance on business processes
Demonstrate leadership expectations: build diverse teams and culture of belonging; work collaboratively and communicate positively; attract/retain/develop talent; maintain integrity, ethics, and compliance

Skills

Community Outreach

Compliance

Associate Supervision

Customer Service

P&L Analysis

Asset Protection

Safety Controls

Performance Evaluation

Training

Mentoring

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters

1962Year Founded

$5,515MTotal Funding

IPOCompany Stage

Financial Services, Consumer GoodsIndustries

10,001+Employees

(USA) Operations Manager at Walmart

Requirements

Responsibilities

Skills

Walmart

About Walmart

Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.

Amazon's grocery delivery expansion threatens Walmart's market share.

Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.

The company offers a wide range of products at consistently low prices.

Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.

Robotics integration in distribution centers boosts operational efficiency.

Culturally themed product lines attract diverse customer segments.

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