[Remote] Regional Asset Protection Manager at BJ's Wholesale Club

Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Bachelor’s Degree, preferably in Loss Prevention, Criminal Justice or Business Management
5+ years of multi-unit Loss Prevention/Asset Protection experience in retail
Formal training and certifications with Interview and Interrogation required. Certified Forensic Interviewer (CFI designation) preferred
Prior experience conducting critical interviews by phone (or video conferencing)
Track record of success with the investigations process (inferred from context)

Responsibilities

Oversee Asset Protection, security, theft, fraud, investigations, and related procedures within the field
Support and interact with club management to analyze shrink, identify profitability gaps and address issues related to protecting company assets
Partner with club management, business owners throughout the Field and Home Office, to identify opportunities to protect assets, reduce shrink, maintain a safe working environment, streamline processes, and recommend potential solutions
Remain current in all asset protection-related technical skills, including CCTV, alarms, POS analytics, investigations, and case management
Work with club management to maintain the security of buildings, including cameras, alarms, and security details
Investigate internal and external theft, fraud, and organized retail crime cases; communicate results; provide recommendations for prosecution and terminations; perform in-person interviews of internal theft/fraud as requested; close out cases thoroughly and timely
Collaborate with clubs, peers, and Director on developing shrink strategies, assessing high risk areas, addressing team member incidents, and maintaining a safe environment
Coach and support Club Management by meeting regularly to reinforce priorities, discuss trends, conduct investigations, and brainstorm ways to protect company assets
Develop partnerships with field support teams, including Operations, Human Resources, Safety and Facilities to support clubs, create awareness and provide support
Provide guidance to club team members by assisting in training and monitoring of SAP; shrink reporting and analysis; merchandise tracking; reverse logistics; and physical inventory processes
Analyze SAP data and work with club team members to pinpoint root causes of operational issues and provide recommendations to address deficiencies and gaps
Play a leadership role in critical incidents and workplace violence situations, including gathering data, performing interviews, and following up on preventative measures
Support company initiatives and strategic priorities by providing guidance based on industry best practices as they apply to Asset Protection

Skills

Key technologies and capabilities for this role

Asset ProtectionCCTVAlarmsPOS AnalyticsInvestigationsCase ManagementShrink AnalysisFraud InvestigationTheft Investigation

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require travel?

This information is not specified in the job description.

What skills are required for the Regional Asset Protection Manager role?

Required skills include asset protection technical skills such as CCTV, alarms, POS analytics, investigations, and case management, along with conducting in-person interviews, shrink analysis, and collaboration with club management.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service for members.

What makes a strong candidate for this role?

Strong candidates should have expertise in asset protection, experience investigating theft and fraud, ability to analyze shrink and collaborate with management, and skills in coaching teams on security measures.