Technical Account Manager
RenderFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a remote position.
This information is not specified in the job description.
Key requirements include strong relationships with executives and professional users, experience managing a team of Customer Success Managers, ability to translate high-level customer strategy into tactical account escalations, strategic customer focus, and desire to build and mentor a motivated team.
The role manages a team of Customer Success Managers located in the United States, Middle East & Africa (MEA), and Asia-Pacific (APAC).
A strong candidate is a customer-centric strategist with experience managing CSMs globally, the ability to build and mentor teams, and skills in turning clients into long-term champions through product adoption strategies.
Comprehensive service provider for video games
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.