Common Room

Tech Lead Manager

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Customer Intelligence, SaaS, B2BIndustries

About Us

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate. We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all. So hello! Please, knock on our door. We'd love to meet you.

Why We Need You

Your ability to quickly learn about the product, business, and technology is your superpower. You crave growth and learning, but also have the experience to guide and accelerate the growth of others. You’ll own execution of complex features that your team builds, setting technical direction, mentoring engineers, and ensuring your team is delivering high-quality, scalable, and reliable systems. In parallel, you won't shy from getting hands on and making technical contributions yourself.

You’ll lead by example- building APIs that other engineers can use to solve customer problems, shaping architectural decisions, and ensuring Common Room’s core internal capabilities, infrastructure, and systems continue to serve the needs of our customers and our team. You’ll be a bridge between engineering, product, and other stakeholders, keeping us one step ahead of the product roadmap.

Outside of technical work, you’ll participate in important company-building initiatives (from hiring and onboarding to improving processes) that a fast-growing startup needs to scale successfully.

You Would Enjoy Being a Member of Our Team If You:

  • Have 6+ years of professional experience as a software engineer, with at least 2+ years in a tech lead or people management capacity.
  • Can operate independently, but know when to involve others to get the best outcome.
  • Are excited by and capable of owning large, complex projects (primarily in the backend domain) while ensuring your team is unblocked and productive.
  • Collaborate effectively with engineers across the stack, as well as with product, design, and other cross-functional partners.
  • Have strong judgment on tradeoffs, tools, and architecture- focusing on supported, stable technologies over trends for their own sake.
  • Use customer problems as input to system design and value creating simple, elegant solutions.
  • Consider observability, SLA, and scalability implications in design decisions, while avoiding premature optimization.
  • Feel at home with AWS, Postgres, and Node.js (TypeScript experience a plus).
  • Provide mentorship, code reviews, and technical guidance to help engineers grow in their craft.
  • Build sustainably and help your team manage priorities and scope to meet deadlines without burnout.
  • Bring your authentic self to work, give and receive candid feedback, and foster a psychologically safe environment.
  • Take pride, ownership, and accountability in both your work and your team’s work.

Our Current Tech Stack

We choose tools that help solve the problem at hand efficiently. For our current set of problems, we prefer to primarily use TypeScript with Node.js. We use TypeGraphQL for our API endpoints, Apollo/Express as our web server, and Postgres (hosted on RDS) + ClickHouse as our database. We use React for front-

Employment Type

FullTime

Location Type

Remote

Skills

API development
System architecture
Scalability
Reliability
Mentoring
Technical leadership
Problem-solving
Customer intelligence platforms
AI enrichment
Automation

Common Room

Sales and marketing platform for customer insights

About Common Room

Common Room offers a platform that helps businesses track their customer journey across various channels, such as social media and product usage. It identifies potential customers showing intent to purchase, enabling sales teams to engage effectively and enhance their sales process. The platform operates on a freemium model, allowing users to start for free and upgrade for advanced features, and it integrates with various tools like CRM systems for a comprehensive view of customer interactions. The goal is to empower businesses to accelerate their sales pipeline and improve product adoption.

Seattle, WashingtonHeadquarters
2020Year Founded
$102MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Company Holidays
Monthly Remote Stipend
Paid Family Leave

Risks

Competition from AI-powered sales platforms like Gong is increasing.
Community-led growth strategies may require platform adaptation.
In-office work trends could impact talent attraction if remote work is maintained.

Differentiation

Common Room integrates with platforms like GitHub for a unified customer view.
The platform uses AI to identify potential customers showing purchase intent.
Common Room's freemium model attracts a broad user base, converting them to paid customers.

Upsides

Increased focus on AI-driven sales tools enhances personalized customer interactions.
Community-led growth strategies provide opportunities for business insights.
Demand for SDR and AE efficiency tools benefits Common Room's target market.

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