tfMRD Coordinator

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, HealthcareIndustries

Requirements

Candidates should possess a two-year degree and 3-5 years of related laboratory or medical facility customer experience. Familiarity with all oncology tests performed by Natera, root cause analysis, problem-solving skills, excellent oral and written communication, knowledge of administrative procedures, and strong organizational skills are required. Understanding of HIPAA and intermediate Microsoft Office and Google Suite skills are also necessary. Preferred qualifications include experience with Salesforce ServiceCloud, laboratory information management systems, medical terminology, anatomic or molecular pathology experience, and bilingual abilities.

Responsibilities

The tfMRD Coordinator will oversee daily operations of the primary project, resolve sample processing issues to maintain SLA for results, and perform complex assignments related to the Multiple Primary project. This role involves coordinating care teams for patients, acting as a liaison between Natera, patients, families, and healthcare professionals, and communicating test requirements and updates. The coordinator will also develop and implement processes, author standard operating procedures, contribute to process improvement and training, and deliver solutions for improved efficiency with the cross-functional team.

Skills

Oncology tests

Root cause analysis

Problem solving

Training

Mentoring

Oral communication

Written communication

Administrative procedures

Natera

Genetic testing and diagnostics solutions provider

About Natera

Natera focuses on genetic testing and diagnostics, providing advanced solutions for cancer patients, transplant patients, and individuals assessing hereditary health risks. Their main technology is cell-free DNA (cfDNA) testing, which analyzes DNA fragments in the blood to detect minimal traces of cancer and assess organ health. Natera stands out by offering specialized tests like the Signatera ctDNA test and Panorama NIPT, along with genetic counseling services. The company's goal is to improve patient care and health outcomes through accurate genetic testing.

Austin, TexasHeadquarters

2004Year Founded

$149.9MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

1,001-5,000Employees

Benefits

Flexible medical plans

Investment options

Time off

Workplace perks

Risks

Hindenburg report accuses Natera of deceptive sales practices, risking legal challenges.

New Prospera Heart features may face slow adoption by healthcare providers.

Fetal RhD NIPT demand may drop post-RhIg shortage, affecting future sales.

Differentiation

Natera's Signatera test offers personalized ctDNA analysis for cancer patients.

Prospera Heart test uses unique Donor Quantity Score for transplant rejection detection.

Panorama NIPT test is a leader in non-invasive prenatal testing with 2 million tests.

Upsides

Increased adoption of liquid biopsy techniques boosts demand for Natera's cfDNA tests.

AI integration enhances accuracy and speed of Natera's cfDNA analysis.

Growing personalized medicine trend aligns with Natera's customized genetic tests.

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