Technology Solution Implementation Professional 2

San Antonio, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health InsuranceIndustries

Requirements

Candidates require 1-2 years of experience in feature writing, creating test strategies, and leading testing initiatives. Prior experience working with business partners to develop solutions for moderate to complex problems is necessary, along with experience in coordinating and implementing design and requirements for transition to production support teams. Knowledge of the product development life cycle and the ability to adhere to project deadlines are essential. Proficiency in Microsoft Office applications, particularly Excel and SQL, is required. A Bachelor's degree in business administration, information technology, or a related field is preferred, as is familiarity with QTest and knowledge of the Agile methodology (SAFe).

Responsibilities

The Technology Solution Implementation Professional 2 will deliver new technological solutions aligned with enterprise objectives, gathering and documenting business system and functional requirements. This role involves influencing system design to optimize support, completing and coordinating the implementation of design and requirements, and managing testing and operational readiness. Responsibilities include acting as a liaison between business and IT development teams for system inquiries, feature clarifications, and issue resolutions. The professional will also perform system issue resolution, including root cause analysis, and clearly communicate issues to IT. Feature writing, including engaging in business discussions, writing IT features, gaining approvals, grooming with IT, and updating tracking, is a key duty. Additionally, the role involves leading cross-functional testing groups, managing test plans and cases, tracking defects, and serving as a subject matter expert on system operations, data processing, and backend tools.

Skills

Technology Solution Implementation

Business System Requirements

Functional Requirements

System Design

Testing

Root Cause Analysis

Feature Writing

Cross-functional Testing

Test Strategies

Test Cases

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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