Business Analyst
Sidecar HealthFull Time
Junior (1 to 2 years)
The Technical Business Analyst must possess excellent oral and written English communication skills, be detail-oriented with strong analytical, people, and documentation skills, and be well-versed in Agile, waterfall, and SCRUM methodologies. The role requires the ability to adapt to new technology and processes, work independently with general supervision, manage multiple priorities, and possess problem-solving abilities. Familiarity with relational database concepts, client-server concepts, financial analysis, and financial terms is also required. A strong team player attitude with the ability to build positive and collaborative relationships is essential.
The Technical Business Analyst will gather requirements, validate processes, understand scope, and test steps to reproduce for system requests, assisting with demos and training. They will review, analyze, and evaluate systems and user needs, producing documentation for current and new processes, including system flow diagrams. This role involves working with product owners, requesters, and cross-functional teams to define projects, analyze business problems, recommend solutions, and create solution designs. Responsibilities include writing user stories with detailed acceptance criteria, managing QA and UAT, verifying solutions, keeping detailed records of initiatives, performing system demos, facilitating user acceptance, and conducting user training. The analyst will also review market data and trends and provide recommendations to stakeholders and management.
Software platform for IT business management
ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.