Technical Support Engineer Staff at Hewlett Packard Enterprise

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

U.S. citizenship (due to federal export-control regulations for government accounts)
Knowledge in JUNOS, SRX, and EX Switch
Knowledge in L3 Routing
Knowledge in L2 Switching
Experience in Traffic Generation Tools
Experience level: 2~5 years
BA/BS/MS in EECS or related subject area

Responsibilities

Build and maintain several layer 2/3 network testbeds
Depending on interests and capability, grow towards automation or manual tests
Work with the manager to develop test plans and test cases
Execute test plans and test cases and document results
Reproduce and support customer issues
Support field deployment
Analyze logs and pinpoint root causes
File Jira tickets on failed test cases and bugs found
Work with developers and drive solutions
Join related QA meetings and participate in discussions and provide status reports

Skills

Key technologies and capabilities for this role

SDWANLayer 2Layer 3Network TestbedsTest AutomationManual TestingTest PlansTest CasesLog AnalysisJiraQuality AssuranceWAN Assurance

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What are the minimum qualifications for this position?

Minimum qualifications include knowledge in JUNOS, SRX, and EX Switch; L3 Routing; L2 Switching; experience in Traffic Generation Tools; 2~5 years experience; and BA/BS/MS in EECS or related subject area.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What benefits does HPE offer?

HPE provides a comprehensive suite of benefits supporting physical, financial, and emotional wellbeing, along with investments in personal and professional development.

What makes a strong candidate for this role?

Strong candidates will have domain expertise in Layer 2/3 and SDWAN, U.S. citizenship due to government accounts and federal export-control regulations, plus preferred skills like Juniper certifications, SDWAN knowledge, 802.1x, and Python.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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