Technical Support Engineer at Nielsen

Bengaluru, Karnataka, India

Nielsen Logo
$60,000 – $80,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, Customer ServiceIndustries

Skills

Key technologies and capabilities for this role

Cloud InfrastructureComputeStorageNetworkingSecuritySOPsTroubleshootingDocumentationTechnical Support

Questions & Answers

Common questions about this position

What is the salary for this Technical Support Engineer position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What are the key requirements for this position?

Candidates need a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, along with 4 to 6 years of experience.

What does the team and work environment look like at Nielsen for this role?

The role involves close collaboration with cross-functional teams including application, security, and development teams to manage lineups and metadata across media channels, emphasizing operational stability and customer satisfaction.

What makes a strong candidate for this Technical Support Engineer role?

Strong candidates will have a relevant degree, 4-6 years of experience, and the ability to troubleshoot cloud infrastructure, follow SOPs, collaborate across teams, and work flexibly across IST and US time zones.

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters
1963Year Founded
$45.1MTotal Funding
ACQUISITIONCompany Stage
Data & Analytics, ConsultingIndustries
10,001+Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.
Privacy regulations may impact Nielsen's data collection capabilities.
Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.
The Diverse Media Equity program elevates diverse-owned media companies' visibility.
Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.
Partnerships with P&G and NMSDC support diverse media representation.
Collaboration with TikTok improves digital audience measurement services.

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