Field Service Engineer I
Thermo Fisher ScientificSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, In Vitro DiagnosticsIndustries
Requirements
A Bachelor’s degree or equivalent experience is required, with a Bachelor’s / Engineering degree in medical, electrical, mechanical, or medical technology being preferred. Candidates should possess a proven track record in a similar position, supported by management and customer references, and successful engagement with customers, specifically key stakeholders, and lab staff. Excellent product and industry knowledge, experience and process skills of the business functions service delivery, excellent communication skills, and the ability to identify and drive resolution of issues are also required. Technical expertise for product line responsibility, coaching and training skills, and experience in using analytical tools and software are necessary.
Responsibilities
The Technical Service Specialist will be responsible for providing support to the customer base by handling installations and deinstallations, performing repairs, instrument hardware or software upgrades, and providing basic training to customers and Abbott Ambassadors. They will schedule and perform planned maintenance (PM) activities, conduct new customer and laboratory site inspections, assist with IQOQ procedures, and schedule and perform hardware and software updates. Furthermore, they will deliver basic customer operator introductory trainings and perform basic technical coaching and training to other Technical Service Specialists.
Skills
Instrument installation
Hardware troubleshooting
Software upgrades
Preventive maintenance
Customer training
IQOQ procedures
Laboratory inspection
Automation systems
Abbott
Healthcare solutions in diagnostics and devices
About Abbott
Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.
Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees