Field Service Technician I
Baxter InternationalSalary not specified
- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Laboratory EquipmentIndustries
Requirements
Candidates should possess a bachelor’s degree in engineering, biology, chemistry, or a related field, or equivalent work experience and knowledge. A minimum of 3 years of relevant experience with related science, engineering, and/or customer skills is required. Strong technical, electro-mechanical, and laboratory knowledge, along with effective communication skills both oral and written, are also necessary. Sound logic and judgment in setting work priorities, strong organizational and administrative skills, and the ability to use effective questioning to identify customer needs are essential qualifications.
Responsibilities
The Field Service Engineer will perform customer installs, repairs, and preventative maintenance on various instruments within an assigned territory, positively interacting with customers to solve technical problems and identify areas for improvement. They will provide onsite installation, upgrades, and repairs, achieve revenue targets, collaborate with internal partners to resolve customer issues, and follow reporting responsibilities. Additionally, the FSE will complete Qualification & Validation Products, maintain technical competency, and may be required to perform other related duties as assigned, including traveling to customer sites and working in a laboratory environment.
Skills
Instrument installation
Preventative maintenance
Troubleshooting
Customer interaction
Sales of service contracts
Spare parts management
Qualification & Validation
Technical training
Team collaboration
Thermo Fisher Scientific
Provides life sciences products and services
About Thermo Fisher Scientific
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.
Key Metrics
Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees