Alcon

Field Service Engineer - Surgical (Nashville, TN)

Tennessee, United States

Alcon Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, HealthcareIndustries

Requirements

Candidates should possess a Bachelor’s degree or equivalent years of directly related experience, along with a minimum of 2 years of relevant experience. Fluency in English is required, and the ability to lift 50 pounds is preferred.

Responsibilities

As a Field Service Engineer, responsibilities include performing corrective and preventive maintenance, retrofits, and system installations, establishing customer satisfaction, addressing concerns and quality issues, managing daily schedules, maintaining accurate records, assisting sales and clinical teams, and promoting service contract offerings. The role also involves managing inventory, communicating with customers and teams, and traveling approximately 30% of the time.

Skills

Technical troubleshooting
Customer service
Equipment installation
Preventive and corrective maintenance
Inventory management
Communication in English
Problem-solving
Medical device experience

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Key Metrics

Geneva, SwitzerlandHeadquarters
1945Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Benefits

Medical, dental, & vision coverage
HSA Medical Plan
PTO
Paid Parental leave
401k
Retirement Plan Company Contribution
Low payroll deductions
Tuition Reimbursement Program
Annual Bonus
Free Family Contact Lens Program
12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.
Antitrust case denial could lead to legal challenges and financial penalties.
Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.
The company invests heavily in R&D, ensuring cutting-edge vision solutions.
Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.
Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.
Recognition as a top employer in Singapore attracts and retains top talent.

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