Application Specialist

Application Specialist

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Position Overview

Hometap is seeking an Application Specialist to join our investment team. This role is crucial in fulfilling Hometap's mission to make homeownership less stressful and more accessible. You will be responsible for managing the end-to-end processing of homeowner applications, from initial review and data verification to coordinating closings and funding.

About Hometap

Hometap is a collaborative and passionate company dedicated to creating solutions that help people get more out of homeownership and life. Our innovative home equity investment product allows homeowners to access their built-up equity without taking on debt, enabling them to fund important life events like debt management or home renovations.

We foster a positive work environment, recognized by The Boston Globe and Forbes as a great place to work, and celebrated for our fintech innovation by Inc. and HousingWire. Hometap offers competitive compensation, comprehensive healthcare coverage, unlimited PTO, a generous share package, and a strong culture focused on team-building and camaraderie.

Our Mission: To make homeownership less stressful and more accessible. Our Product: A home equity investment that provides debt-free cash in exchange for a share of a home's future value, with no monthly payments.

Responsibilities

• Own and manage a pipeline of homeowner applications through the processing stages.
• Obtain necessary supplemental information from homeowners using our task/to-do service.
• Place orders with third-party vendors for all required underwriting assessment components.
• Verify all documentation for thoroughness according to Hometap's guidelines.
• Compile and complete an initial review of application packages to determine eligibility for underwriting.
• Communicate effectively with the Sales team, who serve as the primary point of contact for homeowners.
• Coordinate cross-functionally with the Signing and Funding teams to orchestrate the closing and funding of investments.

Requirements

• 1-3 years of experience in a relevant role, such as loan processing, finance operations, compliance, servicing, paralegal work, or application review.
• Proven experience in roles where accuracy, completeness, and efficiency are key performance indicators.
• Comfortable collaborating cross-functionally and escalating issues when necessary.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities.
• Ability to develop and foster cross-functional relationships with key stakeholders.
• Proficiency with computer systems and CRM software, with a preference for Salesforce experience.
• Associate's or Bachelor's Degree preferred.

Company Culture & Values

Hometap believes that our differences bring us together. We are committed to creating a diverse workplace that welcomes and values each team member's unique perspective, background, and ideas. We work hard, have fun, and support each other in our mission.

Application Instructions

[Not Specified]