Technical Program Manager at Zoom

San Jose, California, United States

Zoom Logo
$157,930 – $228,700Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
NoVisa
TechnologyIndustries

Requirements

  • Bachelor's degree in Management Information Systems, Computer Science, Technology Management, a related field, or a foreign equivalent
  • 4 years of experience in job offered or related occupation
  • 4 years of experience in Operation deployment including with deployment requirements and dependencies
  • 4 years of experience in Technical program management on cross-functional projects
  • 4 years of experience in Software project management
  • 4 years of experience in Agile

Responsibilities

  • Work closely with the engineering and Product Management team to plan the release rollout to production
  • Manage all releases components within ZOOM product line
  • Document release process and policy
  • Work with cross-functional teams to develop and enforce a release checklist
  • Develop a project plan & track progress across cross-functional teams
  • Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured
  • Create release dashboard for greater transparency within product & GTM organizations
  • Administer JIRA workflow for releases and manage integration with other tools

Skills

JIRA
Agile
Technical Program Management
Software Project Management
Release Management
Cross-Functional Collaboration
Risk Management
Project Planning

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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