Technical Product Enablement Lead at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, TechnologyIndustries

Requirements

Significant experience in technical enablement or program management within fast-paced technology companies, particularly in AI or advanced software
Excel at simplifying complex technical concepts into clear, compelling, and actionable content
Skilled at rapidly developing high-quality, scalable learning programs tailored to different roles and experience levels
Communicate effectively across technical and non-technical audiences, building trust and alignment with stakeholders at all levels
Have a customer-first mindset with a proven track record of improving customer outcomes through enablement
Proactive, organized, and solution-oriented, adept at navigating challenges and adapting quickly to changes

Responsibilities

Develop and lead comprehensive technical enablement strategies that align with OpenAI's goals and support our GTM teams
Collaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials
Create and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives
Establish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives
Drive scalable enablement programs, leveraging OpenAI's own technology to provide personalized, effective learning experiences
Act as a trusted partner to GTM leadership, clearly communicating progress, outcomes, and areas for improvement
Foster a culture of customer-centricity, ensuring all technical enablement efforts directly improve customer adoption and satisfaction
Champion responsible and ethical use of AI, embedding these principles into all enablement content and activities

Skills

Key technologies and capabilities for this role

Technical EnablementProgram ManagementAI TechnologiesGTM StrategyTechnical PlaybooksDemosCustomer ScenariosMetrics TrackingSales EngineeringSolutions ArchitectureCustomer Success

Questions & Answers

Common questions about this position

What is the salary for the Technical Product Enablement Lead role?

The salary is $345K.

Is this role remote or hybrid, and where is it based?

This is a hybrid role based at OpenAI's headquarters in San Francisco.

What skills and experience are required for this position?

Candidates need significant experience in technical enablement or program management in fast-paced tech companies, especially AI; ability to simplify complex technical concepts; skills in developing scalable learning programs; effective communication across audiences; and a customer-first mindset.

What is the team like at OpenAI for this role?

The role is part of the Readiness Team within the GTM organization, which translates OpenAI’s cutting-edge research into real-world customer impact by empowering customer-facing teams with knowledge, tools, and frameworks.

What makes a strong candidate for this Technical Product Enablement Lead position?

A strong candidate has proven experience in technical enablement in AI/tech, excels at simplifying complex concepts and building scalable programs, communicates effectively with diverse stakeholders, and demonstrates a proactive, customer-first approach.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees