Technical Product Enablement Lead at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, TechnologyIndustries

Requirements

Significant experience in technical enablement or program management within fast-paced technology companies, particularly in AI or advanced software
Excel at simplifying complex technical concepts into clear, compelling, and actionable content
Skilled at rapidly developing high-quality, scalable learning programs tailored to different roles and experience levels
Communicate effectively across technical and non-technical audiences, building trust and alignment with stakeholders at all levels
Have a customer-first mindset with a proven track record of improving customer outcomes through enablement
Proactive, organized, and solution-oriented, adept at navigating challenges and adapting quickly to changes

Responsibilities

Develop and lead comprehensive technical enablement strategies that align with OpenAI's goals and support our GTM teams
Collaborate closely with Product, Engineering, and Research teams to quickly turn cutting-edge innovations into practical, customer-ready materials
Create and deliver high-quality enablement content, including technical playbooks, customer scenarios, demos, and product deep-dives
Establish clear success metrics and continuously measure, track, and enhance the impact of technical enablement initiatives
Drive scalable enablement programs, leveraging OpenAI's own technology to provide personalized, effective learning experiences
Act as a trusted partner to GTM leadership, clearly communicating progress, outcomes, and areas for improvement
Foster a culture of customer-centricity, ensuring all technical enablement efforts directly improve customer adoption and satisfaction
Champion responsible and ethical use of AI, embedding these principles into all enablement content and activities

Skills

Technical Enablement

Program Management

AI Technologies

GTM Strategy

Technical Playbooks

Demos

Customer Scenarios

Metrics Tracking

Sales Engineering

Solutions Architecture

Customer Success

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees