Technical lead manager, corporate IT at Writer

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

Expertise in architecting and scaling technology infrastructure for rapidly growing AI companies
Hands-on technical expertise in high-performance computing hardware (GPUs, TPUs), endpoints, and servers
Experience leading global procurement strategy, negotiating enterprise agreements, and establishing vendor relationships with OEMs and software providers
Proficiency in software asset management (SAM), license optimization, and compliance management
Skills in implementing AI-powered IT automation, including chatbots, NLP for ticket routing, predictive analytics, and virtual assistants
Knowledge of designing scalable IT architecture, configuration management, monitoring systems, disaster recovery, and business continuity
Experience building network infrastructure, VPN, remote access, collaboration tools, and managing certificates/domains/DNS
Expertise in enterprise IAM with SSO/MFA, automated provisioning/deprovisioning, RBAC, identity lifecycle management, and HR system integration
Proficiency in unified endpoint management (UEM), zero-touch deployment, device compliance, remote support, BYOD, and asset tracking
Ability to implement ITSM platforms, service catalogs, SLAs, proactive support, and employee experience feedback systems
Experience with FinOps, cost allocation, budget tracking, vendor scorecards, TCO models, and IT spend optimization

Responsibilities

Lead global procurement strategy for endpoints, servers, and specialized AI hardware (GPUs, TPUs)
Negotiate enterprise agreements saving 30%+ on hardware and software spend
Establish vendor relationships with key OEMs and software providers
Create standardized hardware configurations for different role types and manage refresh cycles
Build procurement workflows with automated approval chains and coordinate global logistics
Centralize license management across 200+ software applications
Implement SAM platform, automated true-up processes, license harvesting, and showback/chargeback models
Develop compliance dashboard and negotiate contracts for AI development tools
Implement AI chatbots for Level 1 support (70% of requests), intelligent ticket routing, predictive analytics, and automated fulfillment
Develop virtual IT assistant, sentiment analysis, and automation playbooks for repetitive tasks
Design scalable IT architecture supporting 10x growth and implement configuration management/monitoring
Build disaster recovery, business continuity, network infrastructure for hybrid work, VPN/remote access, and collaboration tools
Architect enterprise IAM with SSO/MFA, automated provisioning, RBAC, lifecycle management, and access reviews
Deploy UEM platform, zero-touch deployment, compliance policies, remote support, BYOD, and asset tracking
Transform IT into a business enabler with ITSM platform, service catalog, feedback loops, SLAs, and concierge service
Implement FinOps, cost allocation models, budget tracking, benchmarks, vendor scorecards, and TCO models

Skills

GPUs

TPUs

Hardware Procurement

Software Procurement

Vendor Negotiation

License Management

SAM Platform

AI Chatbots

NLP

Predictive Analytics

Automation Playbooks

Sentiment Analysis

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$317.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees