SaaS Implementation Manager
VetcoveSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Advertising, Media Publishing, eCommerceIndustries
Requirements
- 3–6+ years of experience in technical account management, implementation consulting, or a similar client-facing technical role
- Strong analytical and problem-solving skills with experience in SaaS and API-based integrations
- Excellent project management and communication skills, with the ability to manage timelines and stakeholders across functions
- Comfort working independently in a fast-paced, high-growth environment
- Familiarity with ad tech, digital media, or ecommerce workflows is a plus
- Based in Singapore
Responsibilities
- Lead implementation projects for new clients across APAC, ensuring seamless onboarding and go-live
- Act as the primary technical point of contact for customers during onboarding and early adoption
- Translate client business requirements into effective product configurations and scalable workflows
- Manage technical integrations (APIs, 3rd-party systems), data migration, and platform setup
- Provide best-practice recommendations and consultative guidance as part of Placements.io’s Professional Services
- Collaborate with internal teams—Sales, Product, Engineering, and Support—to deliver exceptional customer experiences
- Contribute to process improvements and documentation to continuously refine our Professional Services delivery
Skills
APIs
Technical Integrations
Data Migration
Platform Setup
Product Configuration
Customer Onboarding
SaaS
Professional Services
Placements.io
Revenue and billing management SaaS platform
About Placements.io
Placements.io focuses on revenue and billing management for media companies and e-commerce businesses through a Software-as-a-Service (SaaS) platform. This platform integrates various systems, allowing clients to manage billing, invoicing, and payments efficiently with real-time visibility. Unlike competitors, Placements.io has an innovation lab, ioLab, dedicated to developing new features and ensuring a smooth migration process for clients. The company's goal is to transform how digital media companies handle their advertising operations by providing a comprehensive and scalable solution.
San Francisco, CaliforniaHeadquarters
2014Year Founded
$4.8MTotal Funding
SERIES_ACompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Unlimited Paid Time Off
Stock Options
Gym Membership
Phone/Internet Stipend
Risks
Increased competition may pressure Placements.io to innovate rapidly to maintain its edge.
Economic downturns could reduce demand for services, impacting revenue growth.
Data privacy regulations may necessitate costly changes to data handling practices.
Differentiation
Placements.io offers a comprehensive SaaS solution for digital ad sales management.
The platform integrates billing, inventory, and order management into a single cohesive unit.
Placements.io's ioLab focuses on continuous innovation and customer satisfaction.
Upsides
Growing demand for integrated ad sales solutions aligns with Placements.io's offerings.
Recognition as a top B2B tech company highlights strong market position and growth potential.
Strategic partnerships enhance API infrastructure and data unification, improving client satisfaction.
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