Resident Engineer at Zimperium

Seoul, South Korea

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

B.S. in Computer Science or an equivalent engineering degree
10+ years of experience working with Enterprise software solutions, startup experience desirable
3+ years of experience in Customer Success, Technical Account Management, or Security Consulting
Experience in Mobile Security, App Security, Endpoint Security, or SaaS-based cybersecurity solutions
Strong knowledge of mobile threat detection (MTD), app shielding, and compliance requirements
Ability to communicate technical concepts to both technical and non-technical audiences
Self-motivated, strong problem-solving and relationship management skills
Experience working with cloud environments (AWS, Oracle, GCP) is a plus

Responsibilities

Customer Onboarding & Adoption: Guide customers through onboarding, ensuring a smooth deployment of mobile security solutions. Develop customized success plans to accelerate adoption and time-to-value
Account Management & Retention: Serve as the primary post-sales contact for strategic accounts, ensuring high customer satisfaction and retention. Regularly engage with key stakeholders, CISO, and security teams to align solutions with business needs. Identify renewal risks early and develop mitigation strategies
Technical Advisory & Problem-Solving: Understand customer security challenges and provide best practices on mobile threat defense, app shielding, and endpoint security. Collaborate with support and engineering teams to resolve technical issues efficiently. Stay updated on the latest mobile security threats and compliance trends to educate customers
Growth & Expansion: Identify upsell and cross-sell opportunities, working closely with the sales team to expand usage. Provide insights from customer feedback to improve product offerings and roadmap
Customer Advocacy & Reporting: Conduct business reviews to showcase ROI, adoption metrics, and security posture improvements. Act as the customer’s voice within the organization, advocating for feature enhancements. Support case studies, testimonials, and reference-able accounts to drive new business

Skills

Mobile Threat Defense

iOS Security

Android Security

Windows Security

App Shielding

Endpoint Security

Customer Onboarding

Account Management

Technical Advisory

Problem Solving

Zimperium

Mobile security solutions for enterprises and government

About Zimperium

Zimperium focuses on mobile security, providing solutions to protect mobile devices and applications from cyber threats. Its main product, zIPS, is a mobile threat defense software that detects and addresses threats like malware and phishing in real-time. This software is designed for enterprises and government organizations, ensuring their mobile endpoints, such as smartphones and tablets, are secure. Zimperium differentiates itself from competitors by specializing in mobile security and offering tailored consulting services to enhance clients' security strategies. The company's goal is to safeguard sensitive data across various industries, particularly in sectors like healthcare and education, where mobile security is crucial.

Dallas, TexasHeadquarters

2010Year Founded

$70.1MTotal Funding

BUYOUTCompany Stage

Consulting, CybersecurityIndustries

201-500Employees

Benefits

Hybrid Work Options

Risks

Increased competition from companies like Apple could challenge Zimperium's market position.

Sophisticated malware campaigns highlight evolving threats that could outpace current security measures.

Availability on AWS Marketplace exposes Zimperium to increased competition from other vendors.

Differentiation

Zimperium offers a mobile-first security platform for comprehensive mobile device protection.

The company provides real-time threat detection and mitigation for iOS and Android devices.

Zimperium's solutions are available on AWS Marketplace, enhancing accessibility for AWS users.

Upsides

Recognition as a leader in mobile threat defense boosts Zimperium's credibility and client attraction.

Strategic partnership with Cyvatar could expand Zimperium's reach and enhance its portfolio.

Winning Cyber Defense Magazine awards highlights Zimperium's innovation, attracting new customers.

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