Technical Account Manager
ExpediaFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must possess a degree in Computer Science or a relevant field, with a minimum of 5 years of experience in programming .NET / Java applications and at least 2 years of cloud experience (Azure/AWS/GCP). A proven track record in customer-facing technical account management or consulting roles is essential, along with expertise in software engineering, deployment, cloud technologies, and infrastructure engineering. Familiarity with agentic frameworks like Langgraph, CrewAi, LLMs, Intelligent Document Processing, RAG, MCP, and BPMN is considered an advantage. Strong analytical and problem-solving skills with a proactive and innovative approach are also required.
The Technical Account Manager will take ownership of customers' technical success with the UiPath Platform, driving exceptional business value through technical workstreams. Responsibilities include proactively engaging with customers to provide embedded technical advisory, guiding infrastructure planning, installation, upgrades, and troubleshooting. The role involves enabling customer technical stakeholders on UiPath Platform best practices, conducting design and code reviews, performing technical health checks, and collaborating with support teams to resolve escalated incidents.
Robotic process automation software solutions
UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.