Team Lead at Tecovas

Louisville, Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Must be at least 18 years of age or older
Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
Ability to deliver excellent customer service while implementing loss prevention practices
Able to lift up to 30lbs regularly and perform store maintenance tasks
Must have reliable transportation
Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays
1-2+ years Retail Management experience
Available to work 15-25 hours per week
Exceptional leadership, selling, and customer service skills
Independent, proactive, results-driven work ethic
Utmost character, honesty, and transparency

Responsibilities

Cultivates an environment of genuine customer connection
Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
Facilitates an energized pace, positive service environment and team development
Supports the store leadership in recruiting, hiring, and retaining top talent
Supports the store leadership in creating and maintaining a succession strategy
Fosters a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities
Deliver world-class, in-person training (in conjunction with e-learning) to all new team members
Ensure timely completion of new hire training paths
Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress
Suggest improvements or new programs related to retail training
Ensure the compliance of all training activities with established policies and best practices
Work closely with store leadership to prepare, plan, schedule, and execute new hire training
Work closely with store leadership and HQ partners to facilitate and organize ongoing training in store locations, including training for new products and services
Attend regular training meetings to ensure understanding of necessary information
Productive planning, presetting, and on-time execution of visual directives
Submit store photos as requested and complete feedback given by HQ
Partner with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed
Support store presentation through sell through and markdown cycles
Maintain in-store marketing elements and accurate presentation of store collateral
Work with store leadership to ensure schedule is reflective of visual set times for product launches
Partner with store leaders for new hire visual training
Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props
Facilitates the sharing of product knowledge
Upholds stock-to-sales processes, presentation standards, and manages product placement
Maintains an effective store structure, floor plan, and appropriate fixture usage
Upholds and ensures compliance with shipments, transfers and restock standards
Adheres to and develops awareness around internal and external Loss Prevention procedures
Upholds expectations to drive a consistent store experience and ensure excellent operational and visual standards
Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Skills

Key technologies and capabilities for this role

Customer ServiceTeam LeadershipRecruitingHiringEmployee TrainingVisual MerchandisingRetail OperationsProduct Flow

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time Team Lead position.

What are the main responsibilities of the Team Lead role?

Responsibilities include cultivating customer experience, supporting leadership and team management, delivering training and development, handling visual merchandising, and managing business operations.

What leadership skills are needed for this role?

The role requires supporting store leadership in recruiting, hiring, retaining talent, creating succession strategies, and fostering communication and teamwork.

What is the company culture like at Tecovas?

Tecovas emphasizes a customer-centric environment, genuine customer connections, extraordinary service, positive service atmosphere, strong communication, and teamwork.

What makes a strong candidate for the Team Lead position?

Strong candidates will have experience in customer service, team management, training delivery, visual merchandising, and operational compliance, with a passion for creating compelling in-store experiences.

Tecovas

Sells high-quality cowboy boots and apparel

About Tecovas

Tecovas specializes in high-quality cowboy boots, apparel, accessories, and leather goods, catering to customers who appreciate premium western wear. The company operates on a direct-to-consumer model, which allows it to sell products without intermediaries, making its offerings more affordable. Tecovas generates revenue through online sales and physical retail locations, providing a smooth shopping experience. Unlike many competitors, Tecovas emphasizes maintaining product quality while ensuring that prices remain approachable. The company's goal is to deliver exceptional western wear that meets the needs of a diverse clientele, contributing to its rapid growth and strong presence in the market.

Austin, TexasHeadquarters

2015Year Founded

$102.5MTotal Funding

SERIES_CCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Benefits

We offer insurance plans that pay 99% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents

Paid Parental Leave

Flexible PTO policy

Corporate wellness program

Competitive salary

Generous employee discounts!

Risks

Increased competition from brands like Ariat and Justin Boots.

Rising leather prices could impact Tecovas' production costs.

Potential backlash from animal rights groups against leather products.

Differentiation

Tecovas offers handmade boots, emphasizing craftsmanship and quality.

The company eliminates intermediaries, providing high-quality products at accessible prices.

Tecovas partners with a third-generation boot maker for custom-developed leather shoes.

Upsides

Increased consumer interest in sustainable products aligns with Tecovas' craftsmanship focus.

'Buy now, pay later' services make Tecovas' products more accessible.

Western fashion's growing popularity expands Tecovas' market reach.

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