Talent Experience & Workplace Manager at Valon

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial Services, Mortgage ServicingIndustries

Requirements

Care deeply about details—whether it’s the ambiance of a workspace, the tone of an email, or the timing of an interview
Thrive in a dynamic environment where priorities shift, and take pride in being a step ahead
Strong organizational skills and ability to manage multiple projects without dropping the ball
Bring warmth, taste, and professionalism to every interaction—whether with an executive, a new hire, or a vendor
Experience in office (management/operations implied)

Responsibilities

Keep SF office running like clockwork: supplies stocked, equipment functional, meeting spaces ready, and space always looking sharp
Partner with vendors (cleaning, food, security, maintenance) to ensure a polished, welcoming environment
Manage office budgets, purchasing, and contracts with attention to detail and taste
Plan and execute events that bring the team together—from intimate team lunches to large-scale offsites
Build creative, memorable experiences that celebrate milestones and strengthen connection
Infuse warmth and personality into the office environment—well-curated snacks, or small surprises that make people smile
Be the first face visitors and candidates meet—welcoming, professional, and approachable
Serve as the go-to contact for SF-based employees for office needs, space reservations, local tips
Gather feedback and iterate on ways to improve the workplace experience
Own the scheduling process for interviews—ensuring seamless, candidate-friendly logistics
Partner closely with recruiters and hiring managers to provide a high-touch candidate experience
Anticipate and remove friction: manage reschedules, prep interviewers, and keep communication clear and professional
Track recruiting pipelines, support candidate communications, and help refine processes for speed and quality
Act as a trusted partner to hiring managers—flagging bottlenecks, suggesting improvements, and helping raise the bar on talent operations

Skills

Office Management

Facilities Management

Talent Acquisition

Employee Experience

Candidate Experience

Recruiting Coordination

HR Operations

Vendor Management

Event Planning

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters

2019Year Founded

$339.3MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Medical, dental, & vision insurance plans

flexible sick days

Equity

Company holidays

Generous vacation policy

Laptop, custom accessories, & ergonomic equipment

Paid parental leave

Risks

Increased competition may erode Valon's market share.

Rising interest rates could reduce mortgage refinancing activities.

Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.

The company provides real-time, accurate mortgage information to homeowners.

Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.

Adoption of AI tools enhances Valon's customer service capabilities.

Mobile-first solutions align with Valon's interface, boosting user engagement.

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