[Remote] Employee Journeys Lead at General Motors

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5-7 years of experience in human resources, employee lifecycle management and/or journey design principles
Strong background in process improvement, change management, and operational efficiency
Demonstrated ability to build and lead teams, influence without authority, and drive results through others
Experience with HRIS systems, journey management platforms, and digital workplace tools
Understanding of diverse employee needs and global workplace considerations
Solutions-oriented mindset with strong problem-solving capabilities
Detail-oriented with ability to manage multiple complex projects simultaneously

Responsibilities

Develop and execute the enterprise-wide Employee Journeys strategy, aligning with GM's talent and culture objectives
Establish the Employee Journeys COE as the authoritative source for journey design, standards, and best practices
Champion employee experience innovation and continuous improvement across all journey touchpoints
Own end-to-end design and optimization of core employee journeys
Create standardized, scalable journey frameworks while allowing for personalization based on employee needs
Develop journey mapping, process documentation, and experience standards for each touchpoint
Establish service level agreements and quality metrics for all journey experiences
Implement feedback loops and continuous improvement processes to enhance journey effectiveness
Partner with IT, Legal, Benefits, Payroll, Security, and other stakeholders to ensure seamless journey execution
Collaborate with global HR teams to ensure consistent journey delivery across all GM locations
Work closely with Global Mobility to optimize visa, work authorization, and relocation experiences
Establish clear escalation paths and issue resolution processes for complex journey challenges
Evaluate, implement, and optimize technology solutions that enhance journey experiences
Partner with HRTO to leverage automation and self-service capabilities
Develop comprehensive metrics and reporting frameworks to measure journey effectiveness and employee satisfaction

Skills

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters

1908Year Founded

$486.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Tuition Reimbursement

Student Loan Assistance

Flexible Work Hours

Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.

Chevrolet Equinox EV recall could harm GM's safety reputation.

Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.

GM leads in board diversity with 55% women directors.

GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.

Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.

Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

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