SVP Commercial Operations

London, England, United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Market ResearchIndustries

Requirements

Candidates must possess a Bachelor's degree in a rigorous discipline, with an MBA being preferred. A minimum of 15 years of relevant experience in sales operations, commercial excellence, transformation, consumer products, retail, or information services is required. Demonstrated success in designing and implementing initiatives for commercial and sales excellence, proficiency in data analysis and relevant software tools, robust analytical and problem-solving skills, outstanding communication and presentation abilities, and the capability to drive strategic change are essential.

Responsibilities

The SVP, Commercial Operations will define and execute the transformation roadmap for commercial operations, ensuring alignment with sales, legal, and finance to support the commercial strategy while maintaining strong governance and compliance. This role involves leading cross-functional initiatives to streamline lead-to-order and order-to-cash processes, integrating platforms, data, and workflows. Responsibilities include overseeing global contract governance, optimizing contractual practices in collaboration with various teams, and directing global order management operations to ensure accurate client setup, billing, and renewal processing. The SVP will also drive continuous improvement through data-driven insights, automation, and simplification, and build and lead high-performing teams across contract and order management.

Skills

Contract Lifecycle Management

Drafting

Reviewing

Amending (non-legal terms)

Order Management

Order-to-Cash

Lead-to-Order

Renewals Automation

Auto Renewals

Platform Integration

Data Analytics

Automation

Process Transformation

Governance & Compliance

Cross-functional Collaboration

Pricing Collaboration

Deal Desk

Finance

Legal

Technology Enablement

Team Leadership

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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