Support Engineer | P.L.T. Products | Haaksbergen/Hengelo | 32-40 uur at Air Products

Haaksbergen, Overijssel, Netherlands

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Healthcare, ManufacturingIndustries

Requirements

Completed MBO (Vocational Education and Training) degree (level 3 or 4) in ICT
Passion for ICT and a strong desire to continue learning and growing
Customer focus and stress resistance: ability to effectively handle various questions and challenges
Proactive and initiative-taking attitude, with the ability to work independently

Responsibilities

Register, analyze, and resolve technical issues (software errors, hardware failures, network problems)
Provide effective remote support using communication skills and technical knowledge
Collaborate with colleagues and suppliers to tackle complex problems and find structural solutions
Support the setup and maintenance of various equipment

Skills

Key technologies and capabilities for this role

Technical SupportTroubleshootingSoftware ErrorsHardware FailuresNetwork ProblemsRemote SupportEquipment MaintenanceCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Support Engineer position?

Salary is not specified but described as market-competitive.

Is this a remote or hybrid role, and where is it located?

This is a hybrid position located in Haaksbergen/Hengelo.

What skills and qualifications are required for this Support Engineer role?

A completed MBO degree (level 3 or 4) in ICT is required, along with passion for ICT, customer focus, stress resistance, and a proactive attitude.

What benefits are offered to the Support Engineer?

Benefits include a good pension scheme, holiday pay, 24 vacation days, and a commuting allowance of €0.23 per kilometer.

What makes a strong candidate for this Support Engineer position?

Strong candidates have a completed MBO ICT degree, passion for ICT with a desire to learn, customer focus, stress resistance, and a proactive, independent working style.