Support Engineer at Blackstone

Dubai, Dubai, United Arab Emirates

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Microsoft Azure
Exchange, O365 Administration
Microsoft Endpoint
RDP
SCCM
Hyper-V
VMWare
Citrix
Linux
MAC OS X
Uni-Flow and network printing systems
Ticketing systems and SLA tracking
Strong experience in troubleshooting, diagnostics, and problem-solving
Familiarity with infrastructure deployment and monitoring
Proficiency in both hardware and software support environments
Clear and effective communication skills with the ability to translate technical terms to non-technical users
Demonstrated leadership in handling escalated issues and mentoring junior team members
Excellent interpersonal and customer service skills
Time management and ability to prioritize
Adaptability in a fast-paced, changing environment
Team collaboration and leadership potential
High attention to detail and technical documentation skills

Responsibilities

End-to-end technical support for users
Design, deploy, and maintain IT infrastructure
Monitor and support daily IT operations for business continuity
Configure and maintain complex systems and software environments (e.g., Microsoft, Linux, MAC OS X)
Address client inquiries effectively and ensure excellent communication for issue resolution
Document technical issues, solutions, and standard procedures for knowledge sharing
Collaborate with Tier 2 and Tier 3 support teams for escalations
Assist with onboarding of new employees and provide technical orientation and support
Participate in IT projects including upgrades, migrations, and implementation of new technologies

Skills

Microsoft Azure

Exchange

O365 Administration

Microsoft Endpoint

RDP

SCCM

Hyper-V

VMWare

Citrix

Linux

MAC OS X

Uni-Flow

Ticketing systems

Blackstone

Global alternative asset management firm

About Blackstone

Blackstone is a leader in alternative asset management, focusing on private equity, real estate, and credit investments. The firm manages over $1.1 trillion in assets and partners with financial advisors to provide access to private markets, aiming to create strong businesses that deliver lasting value. Its main products, BREIT and BCRED, cater to income-focused investors, while the On-Demand Continuing Education Program helps educate investors on private market topics. Blackstone's goal is to identify economic trends and invest in industry-leading businesses to generate strong returns.

New York City, New YorkHeadquarters

1985Year Founded

$18,081.8MTotal Funding

UNKNOWNCompany Stage

Financial Services, Real Estate, EducationIndustries

5,001-10,000Employees

Risks

Increased competition in AI may lead to overvaluation and market saturation.

Potential regulatory scrutiny due to significant investments in diverse sectors.

Economic instability in Europe could impact returns from European investments.

Differentiation

Blackstone is a global leader in alternative asset management with $1.1 trillion AUM.

The firm specializes in private equity, real estate, and credit investments.

Blackstone partners with financial advisors to provide access to private markets.

Upsides

Blackstone's $300M investment in DDN shows a strategic pivot towards AI-driven growth sectors.

The €250M investment in Sia Partners expands Blackstone's footprint in AI consulting services.

Partnership with Jersey Mike’s indicates investment in established consumer brands with growth potential.

Land your dream remote job 3x faster with AI

Try Jobo Free