[Remote] Success Specialist at Thumbtack

Philippines

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketplace Platform, Home ServicesIndustries

Skills

Key technologies and capabilities for this role

Customer Relationship ManagementConsultative SellingBusiness StrategyRevenue GrowthProduct KnowledgeCommunicationProblem-SolvingHome MaintenanceHome Repair

Questions & Answers

Common questions about this position

What is the salary or compensation for the Success Specialist role?

This information is not specified in the job description.

Is this Success Specialist position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Success Specialist role?

Key skills include building rapport with pros, taking a consultative approach to understand business needs and provide recommendations, actively listening and probing for concerns, maintaining knowledge of Thumbtack products and industry best practices, and conducting profile reviews.

What is the company culture like at Thumbtack?

Thumbtack prides itself on diversity and inclusion, with a mission to empower independent pros to grow their businesses, and values making an impact together in a rapidly growing organization.

What makes a strong candidate for the Success Specialist position?

Strong candidates are highly motivated individuals who excel at building rapport, acting as consultative partners to help pros with business growth, handling at least 50 outbound calls daily, and prioritizing pro satisfaction and longevity.

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$680.3MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees