Strategy and Operations Manager | Healthcare at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, AI, Conversational AIIndustries

Requirements

Experience working at an early-stage startup in an operational/generalist role
A proven track record of delivering software products that achieve significant business impact
Willingness to take on a variety of roles
Ability to prioritize effectively and get things done in an unstructured and ambiguous environment
Ability to take ownership and accountability
Willingness to work in person at our office 4-5 days a week

Responsibilities

Develop and execute strategic plans for the healthcare division, with a focus on scalability and operational excellence
Work closely with engineering and sales teams to enhance product offerings, ensuring they deliver maximum value to clients and address market needs effectively
Collect ideas from clients and other sources to develop a framework to help understand whether they will help us achieve short term and long term goals
Provide guidance on testing protocols and frameworks, assisting teams in understanding and addressing technical questions to ensure robust, efficient, and compliant product testing processes
Work across operational post-sales function including implementation and client services to help build processes to sustain growth
Attract top-tier talent to join our driven team

Skills

Strategy

Operations

Product Management

Scalability

Client Services

Implementation

Testing Protocols

Strategic Planning

Growth

Talent Acquisition

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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