Strategic Account Executive

Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Collaboration ToolsIndustries

Requirements

Candidates should possess 8+ years of experience in Account Management or New Logo acquisition within a SaaS organization, demonstrating a hunter mindset and the ability to adapt to a fast-paced environment. They should have experience managing 6-7 figure renewals and upsells within a SaaS company, along with exceptional stakeholder, communication, and relationship management skills. Proficiency in the Japanese language is preferred, and comfort with utilizing AI tools is expected.

Responsibilities

As a Strategic Account Executive, the primary responsibility is to manage MURAL’s enterprise clients in the APAC region by applying a human-centered approach, building a strategy to break into a portfolio of prospective clients, and driving annual renewals, expansions, and upsells. The role involves understanding client business goals, delivering optimal solutions, coordinating with cross-functional teams, establishing consultative relationships, and acting as an internal advocate for customers with MURAL’s product teams, while also contributing to the expansion of the Mural and LUMA presence in the region.

Skills

Client Management

Account Strategy

Customer Relationship Building

Renewals and Upselling

Project Management

Cross-functional Collaboration

Business Transformation

Stakeholder Engagement

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$210.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, EducationIndustries

501-1,000Employees