Staff Solutions Engineer, Australia at Kong

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

10 years or more of industry experience in software and technology
5 years or more of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company
Proven experience working with middleware, API management, integration, open-source technology and Kubernetes
Foundational knowledge and understanding of API Management and integration, Cloud computing trends, and open-source business models
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers
Enthusiasm for working in a high-profile, fast-paced startup culture
Ability to travel as required
Based in Sydney or Melbourne

Responsibilities

Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions
Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/requirement gathering to product reviews/demos and into production
Lead and manage PoCs throughout the entire evaluation process
Work with the Customer Success team to enable new customers and establish revenue potential with existing customers
Support and enable partners to drive customer success and outcomes
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts
Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc

Skills

Key technologies and capabilities for this role

API ManagementPre-sales EngineeringSolution EngineeringPoC ManagementSaaSOpen SourceEnterprise SoftwareMiddleware

Questions & Answers

Common questions about this position

What is the salary for this Staff Solutions Engineer position?

This information is not specified in the job description.

Is this role remote or does it require working from an office?

This role is based in Sydney or Melbourne.

What experience and skills are required for this position?

Candidates need 10+ years of industry experience in software and technology, 5+ years in pre-sales Solution Engineering or relevant experience at a SaaS, open-source, or enterprise software company, proven experience with middleware, API management, integration, open-source technology, and Kubernetes, plus foundational knowledge of API Management, integration, cloud computing trends, and open-source business models.

What is the company culture like at Kong?

Kong offers a high-profile, fast-paced startup culture.

What makes a strong candidate for this role?

Strong candidates have particular strengths in a few key areas like pre-sales experience and API technologies, even if they don't meet every criterion, and show enthusiasm for the role in a fast-paced startup.

Kong

API management and connectivity solutions provider

About Kong

Kong focuses on API management and connectivity, providing tools that help businesses manage, secure, and optimize their APIs for software communication. Its main product, Kong Gateway, is a fast API gateway that can handle up to 50,000 transactions per second, while Kong Konnect offers a SaaS platform for API management and Kong Mesh manages microservices. Kong stands out by combining open-source technology with enterprise solutions, allowing free access to core features and offering premium services for businesses. The company's goal is to enhance developer productivity, security, and performance for a diverse range of clients in a rapidly growing market.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$334.7MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees