Staff Production Engineer

Position Overview

• Location Type: Remote
• Job Type: Full-Time Employee or Contractor
• Salary: MX $1,792,500/year gross (Employee) or MX$2,330,250/year gross (Contractor)

Change.org is seeking a Staff Production Engineer to enhance its global infrastructure and contribute to building and scaling technology solutions. This role reports to the Senior Manager of Engineering. The Staff Production Engineer will be instrumental in designing and maintaining Terraform infrastructure, ensuring robust monitoring through the observability stack, collaborating on scalable service-oriented architecture, and participating in the on-call rotation.

Change.org is a social impact business and the world's largest social change platform, empowering over 100 million users and facilitating tens of thousands of campaigns monthly. The company is dedicated to a world where creating change is an everyday activity.

Key Outcomes

• Oversee the architecture and quality of the Terraform codebase.
• Monitor site, internal services, and databases using the observability stack.
• Partner with constituent engineering teams to architect and build a scalable, secure, and cost-effective service-oriented architecture.
• Participate in the on-call rotation.

Requirements

• Core Competencies:
  • Kubernetes (must have)
  • Terraform (must have)
  • Core AWS services and tools (IAM, RDS, ElastiCache, EC2, S3, Route53)
  • CI/CD tools (CircleCI or Jenkins)
  • Debugging, monitoring, and troubleshooting tools (NewRelic, Sentry, etc.)
  • CDN platforms (Cloudflare, AWS CloudFront, Akamai)
  • Hands-on experience with on-call management
  • Proficient in at least one scripting language (Python or Ruby on Rails)
  • Familiarity with API-based internal tooling platforms (Retool or similar)
  • Ability to mentor and lead with influence
  • English fluency (Minimum B2)
• Target Experience:
  • BS in Computer Science or related technical field, or equivalent engineering experience.
  • 7+ years of experience managing infrastructures of various scales.
  • 7+ years of experience in related engineering roles (DevOps, SRE, Production Engineering, etc.).

Flexibility

• Embraces flexibility in working hours to support global collaboration across multiple time zones.

Application Instructions

• Hiring Process:
  • 45 min Recruiter Screen
  • 1 hr Hiring Manager interview
  • 2 hr Team interviews
  • ½ hr interview with VP of Engineering
  • ½ hr values interview with People team members

Change.org encourages applications from candidates who may not meet every qualification, acknowledging the impact of confidence gaps and imposter syndrome.