Lead Infrastructure Engineer

Employment Type: Full-time Salary: $110,000.00 - $180,000.00 (dependent on location and experience) Location Type: Remote

Position Overview

BigCommerce is seeking a Lead Infrastructure Engineer to join the Delivery Acceleration Team. This role is crucial in maintaining and improving BigCommerce's Cloud Development Environment, enabling engineers to work faster and with fewer technical impediments. The team is small, distributed, and supports the entire Engineering organization.

About BigCommerce

BigCommerce's mission is to empower merchants of all sizes to grow their businesses by providing the best e-commerce platform. We are committed to fostering employee career growth and providing an exceptional workplace experience as we expand globally. BigCommerce is recognized for its product and workplace culture, empowering people and customers to build, innovate, and grow, redefining the e-commerce industry. We are a SaaS leader disrupting e-commerce for fast-growing, mid-market businesses, enabling intuitive and engaging online stores.

Responsibilities

• Maintain and improve BigCommerce’s Cloud Development Environment.
• Enhance engineer productivity by removing environment-related impediments.
• Manage cloud-hosted Virtual Machines (VMs) in Google Cloud Platform (GCP).
• Maintain and evolve the VM provisioning process.
• Utilize and work with technologies such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI.
• Maintain Ruby and Golang services that orchestrate infrastructure.
• Educate engineers on tool usage and process improvements.
• Respond to support requests for the development environment.
• Document technical aspects and user flows of features.
• Collaborate with a distributed team across the globe.
• Assist in defining the team’s roadmap.
• Work closely with engineers to gather requirements.

Who You Are

• A trusted professional with several years of experience building complex products, possessing well-tested ideas and opinions.
• Hold a relevant degree (CS, CE, SW, MIS) or equivalent work experience, or have completed a comprehensive software engineering boot camp.
• Passionate and knowledgeable about modern technologies and tools, focusing on selecting the right tools for the job.
• Comfortable dealing with ambiguity and eager to tackle difficult problems and explore new tools/technologies.
• An excellent communicator, able to articulate ideas and reasoning clearly in person, via Slack, email, or code reviews.
• Possess a solid understanding of modern programming and design principles, writing tested, sustainable code with a commitment to high code quality.
• A leader by example, owning work and being responsible for results, mindful of behavior and its influence on others.
• Enjoys teaching and learning, readily asking for and providing help to foster team growth.
• Passionate about improving the daily experience of fellow engineers and staying current with modern tools and technologies.
• Enjoys work and team collaboration, appreciating humor and a supportive environment.

Application Instructions

Please refer to the application process for submitting your candidacy.

Company Information

BigCommerce is a leading SaaS e-commerce platform focused on helping merchants grow. We foster a culture of innovation, growth, and employee development.

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