Staff Engineer, Web Operations

Austin, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Service Software, Customer Experience (CX), Employee Experience (EX)Industries

Requirements

Candidates should have 7-10 years of experience in the SaaS or Enterprise technology space, specifically focused on web operations. Proficiency in NodeJS for server-side integrations with CMS, DAM, and AI model endpoints is required. A strong understanding of HTML5, including semantic elements and DOM APIs, and familiarity with CSS for responsive layouts and animations are also necessary. Experience with GDPR, CCPA, WCAG, and web performance standards is expected.

Responsibilities

The Staff Engineer will coach and mentor engineers on unit testing, code quality, and AI integration, while implementing complex website features and robust architectures. Responsibilities include ideating new features, improving existing functionalities, driving continuous improvement, championing engineering excellence and AI best practices, and delivering quality products. They will collaborate with international teams to create integrations and features, guide UI design around AI capabilities, develop lower-order utilities, assist frontend engineers with UI problems and debugging, train engineers on advanced concepts and AI frameworks, evaluate architectural models for compliance, engage in code reviews to set high standards, and provide upward feedback on technical issues and AI adoption.

Skills

Web Operations

Client-side systems

User interfaces

Scalable UI systems

AI-driven features

Coaching

Mentoring

Architecture

Digital experiences

Continuous improvement

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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