Lead Product Designer

San Antonio, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Health Insurance, Digital HealthIndustries

Requirements

Candidates must have 8+ years of experience in UX/Product/Interaction Design, a strong portfolio showcasing high-quality visual and interaction design across complex digital experiences, and expertise in Figma and interactive prototyping. Experience designing within agile teams and across platforms, skill in user research, usability testing, and translating insights into design are required. Familiarity with performance metrics, design constraints, and experience designing for AI-powered interfaces, personalization engines, or data-driven user experiences are also necessary. A degree or certification in UX, HCI, or a related field (or equivalent experience) is preferred, as is experience designing for senior adults and inclusive, accessible interfaces. Familiarity with healthcare or insurance, comfort in dynamic, fast-paced environments, and strong analytical skills are a plus.

Responsibilities

The Lead Product Designer will lead UX efforts to create intuitive, high-impact digital experiences for Humana members, translating consumer insights into actionable design strategies and solutions. They will collaborate closely with Product, Engineering, and Design partners, using storytelling, user journeys, and prototypes to communicate complex concepts and advocate for user needs. Responsibilities include creating strategic design artifacts, facilitating workshops, ensuring adherence to digital design standards, accessibility guidelines, and usability best practices, and driving excellence in visual and interaction design. The role also involves maintaining consistency in design patterns, contributing to design systems, and designing for intelligent, personalized experiences powered by AI and data-driven technologies.

Skills

Product Design

UX Design

User Journeys

Prototyping

Visual Design

Interaction Design

Design Systems

Data-driven Design

Agile Methodologies

Accessibility Guidelines

Usability Best Practices

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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