[Remote] Senior UX Content Writer at Eventbrite

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ticketing, Event Technology, SaaSIndustries

Requirements

Candidates must have a minimum of 7 years of experience in content design, UX writing, or content strategy. Demonstrated leadership in driving content projects from conceptualization to execution is required, along with experience in executive-level presentations and stakeholder management. Proficiency in creating content guidelines, messaging frameworks, and style guides is necessary. The role also requires the ability to work seamlessly with cross-functional teams, a solid grasp of UX design principles and interaction models, comfort in navigating ambiguity in a fast-paced setting, and skill in Figma. Proficiency in leveraging AI tools for content design is also a requirement, as is a passion for Eventbrite's mission and a commitment to diversity and global thinking.

Responsibilities

The Senior UX Content Writer will craft clear and impactful copy across various user touchpoints and spearhead content projects within multiple product areas. They will conceive strategic content ideas based on product specifications, analytics, and user research, and evaluate the effectiveness of verbiage and design elements to enhance user experience. Responsibilities include presenting work to Design Directors and executives, gaining buy-in from stakeholders, and coordinating with cross-functional partners such as legal, accessibility, and localization. The writer will also participate in content team reviews to refine and elevate team output.

Skills

UX Writing

Content Strategy

Copywriting

User Experience

Product Design

User Research

Project Management

Communication

Eventbrite

Self-service ticketing platform for live events

About Eventbrite

Eventbrite is a self-service ticketing platform that allows individuals and organizations to create, share, find, and attend various live events. Users can set up events ranging from music festivals to conferences and gaming competitions. The platform works by enabling event organizers to sell tickets online, while also providing tools for payment processing and event marketing. Eventbrite stands out from competitors by offering personalized recommendations and automated notifications to enhance the ticket-buying experience. The goal of Eventbrite is to simplify the event management process for organizers and make it easier for attendees to discover and participate in live events.

San Francisco, CaliforniaHeadquarters

2006Year Founded

$382.8MTotal Funding

IPOCompany Stage

Data & Analytics, Fintech, EntertainmentIndustries

1,001-5,000Employees

Benefits

We care about your mental health and wellbeing. Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.

Ongoing training and career development is an important part of our culture. We offer unlimited access to courses in Udemy, language exchange programs, internal training, wildtalks, workshops and weekly sessions with our CEO

Work-life balance is extremely important to us. Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

Risks

Increased competition from Zoom Events threatens Eventbrite's virtual events market share.

Eventbrite for Causes may reduce revenue due to discounted nonprofit programs.

Leadership changes could lead to temporary operational disruptions.

Differentiation

Eventbrite offers a comprehensive platform for diverse event types and sizes.

The platform provides real-time insights and 24/7 monitoring for event organizers.

Eventbrite's personalized recommendations enhance user engagement and ticket sales.

Upsides

Growing demand for hybrid events expands Eventbrite's market reach and offerings.

AI-driven personalization tools enhance attendee experiences and satisfaction.

Sustainability focus allows Eventbrite to offer eco-friendly event management solutions.

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