[Remote] Staff Product Designer, Data Platform & AI at ServiceNow

Santa Clara, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, Artificial Intelligence, SaaSIndustries

Requirements

Candidates must have 7+ years of relevant design experience and a portfolio showcasing the ability to solve complex problems with human-centered design and research data. Experience with the complete product development lifecycle of web and/or software applications, including user experience design, is required. Prior experience in leveraging or critically thinking about integrating AI into work processes is necessary, along with a growth mindset and the ability to articulate design solutions and influence product strategy.

Responsibilities

The Staff Product Designer will lead large, complex initiatives to deliver world-class experiences that influence product strategy and transform how people work. This role involves driving end-to-end product experiences, considering user and product ecosystems, workflow, and design patterns. Responsibilities include developing frameworks and principles to standardize cross-team work, leading collaborative projects with multidisciplinary teams, and sharing knowledge to elevate colleagues and the design community.

Skills

Product Design

Data Platform

User Experience

Interaction Design

Visual Design

Content Design

Design Systems

Workflow Design

Product Strategy

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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