[Remote] Staff Engineer, Site Reliability at Zapier

Plounérin, Brittany, France

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$206,600 – $309,800Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Automation, AIIndustries

Requirements

Candidates must have 10+ years of experience in systems engineering and software development, including Staff+ level roles with experience leading broad, high-impact initiatives. Deep, hands-on experience designing and operationalizing observability systems across metrics, logs, traces, and profiling is essential. Proven experience defining and driving adoption of practices like SLOs, golden paths, and instrumentation standards across multiple teams or organizations is required. The ability to design systems and solutions in complex, high-scale environments with fluid priorities and ambiguity is necessary. Strategic thinking, customer- and team-orientation, and strong communication skills are also required. Experience as an AI power user is a plus.

Responsibilities

The Staff Site Reliability Engineer will set and drive a multi-year reliability strategy to enable engineers to deliver reliable products at scale. This role involves influencing organizational culture and practice, shaping how engineers instrument, monitor, debug, and learn from their systems. The engineer will act as a technical leader across teams and a mentor to engineers tackling complex systems problems. Responsibilities include defining what "good" observability looks like, partnering with service teams to achieve it, and elevating reliability practices across the organization. The role also includes hands-on contribution to solving problems, unblocking adoption of platform practices, and building solutions to demonstrate best practices.

Skills

Site Reliability Engineering

Observability

Incident Response

Service Ownership

Monitoring

Debugging

Systems Engineering

Software Development

Automation

Zapier

Automation platform for web application workflows

About Zapier

Zapier connects various web applications to help users automate their workflows and improve productivity. It allows users to create 'Zaps,' which are automated workflows that link different apps to carry out specific tasks without needing technical skills. This platform is particularly beneficial for small to medium-sized businesses and individual professionals who want to save time on repetitive tasks. Unlike many competitors, Zapier offers a user-friendly interface that makes it easy for anyone to set up automations. The company operates on a subscription model, providing different pricing tiers based on the number of Zaps and tasks a user requires, with the goal of making automation accessible to a wider audience.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$1.3MTotal Funding

SEEDCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees