Staff Site Reliability Engineer

Position Overview

• Location Type: Remote
• Job Type: FullTime
• Salary: $180K - $210K

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are looking for a Staff Site Reliability Engineer to join our growing team. The ideal candidate will have worked in a start-up environment and wants to help us build efficient, reliable, secure, and scalable infrastructure and code. You will bring your expertise and understanding in deploying and automating the delivery of modern SaaS platforms at scale.

You will:

• 🌎 Provision infrastructure and tooling required to deliver the Assured platform, from scaling existing products to launching novel infrastructure to support entirely new products and initiatives
• 👩‍💻 Create automated tooling to configure and maintain our platform and services with an eye for consistency and repeatability
• 👷 Build sustainable methods for monitoring, managing, and scaling our platforms and services
• 👀 Work with various teams to improve observability in different product areas
• 🔒 Identify, recommend, and implement strategies for complying with security regulations and industry best-practices
• 📟 Handle incident support and on call rotation
• 🤝 Lead, mentor, and learn from other engineers on our growing team

Requirements

• Experience working in a start-up environment
• Experience designing, implementing, and maintaining highly available and scalable database solutions, ideally with PostgreSQL.
• Passion for implementing and supporting observability platforms, SLOs, monitoring and alerting

Responsibilities

• Autonomous building and scaling of high-quality products and environments from early stages to maturity.
• Creating automated tooling for platform configuration and maintenance.
• Building sustainable methods for monitoring, managing, and scaling platforms and services.
• Working with teams to improve observability.
• Identifying and implementing security strategies.
• Handling incident support and on-call rotation.
• Leading, mentoring, and learning from other engineers.

Application Instructions

• No specific instructions were provided in the job description.