Site Reliability Engineering Manager

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Non-profitIndustries

Requirements

Candidates should have prior experience managing teams and recent hands-on experience with software or reliability engineering. A Bachelor's or Master's degree in Computer Science, or equivalent work experience, is required. Proficiency in project management, cloud computing, networking, Linux systems administration, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Ansible) is necessary. Strong analytical, troubleshooting, and automation skills are essential, along with effective communication, the ability to work independently and in a distributed team, and a willingness to travel. A commitment to the organization's mission and values is important.

Responsibilities

The Engineering Manager will manage globally distributed SRE teams, providing guidance, mentorship, and support to engineers. Responsibilities include recruiting, hiring, onboarding, setting performance goals, and supporting career development. The manager will triage workload, prioritize tasks, and communicate with other engineering teams. They will develop and execute team roadmaps and plans, manage projects, and refine team processes. Additionally, the role involves leading incident response, participating in on-call rotations, and facilitating the definition of Service Level Indicators and Objectives.

Skills

Team Management

Mentorship

Performance Management

Recruiting

Hiring

Onboarding

Workload Triage

Project Management

Incident Response

On-call Rotation

Service Level Indicators (SLI)

Service Level Objectives (SLO)

Software Engineering

Reliability Engineering

Wikimedia Foundation

Operates Wikipedia and free knowledge projects

About Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.

San Francisco, CaliforniaHeadquarters

2003Year Founded

$145.9MTotal Funding

GRANTCompany Stage

Social Impact, EducationIndustries

501-1,000Employees

Benefits

Remote Work Options

Risks

Reliance on Nvidia's AI tech may affect Wikimedia's data processing autonomy.

DSA audit could reveal vulnerabilities requiring significant resources to address.

Decentralized platforms like Mastodon may divert users from Wikipedia.

Differentiation

Wikimedia Foundation operates the world's largest free online encyclopedia, Wikipedia.

It supports a diverse range of projects like Wiktionary and Wikisource.

The Foundation is a non-profit, relying on global donations for funding.

Upsides

Nvidia's NeMo Retriever tech reduced Wikipedia processing time from 30 days to 3 days.

Holistic AI's audit under the DSA enhances Wikimedia's platform safety and accountability.

Collaboration with Open Foundation West Africa combats misinformation during Ghana's elections.

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