Sr. Technical Product Manager, Enterprise

About Zapier

We're humans who simply think computers should do more work. At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Details

Salary: $170.7K - $256.1K Location Type: Remote Employment Type: FullTime Job Posted: 08/14/2025 Location: Americas (North, Central, and South America Only) Please review the countries we're unable to hire from at this time here.

About the Role

Hi There! Zapier is seeking a Technical Product Manager to join our Enterprise team. You will own and drive a complex technical product roadmap and initiatives that require deep technical understanding and cross-team execution. You'll own the technical product roadmap, which includes, but is not limited to, data residency, cell architecture planning, HIPAA compliance, Bring-Your-Own-Key encryption, security projects, and more. You’ll be responsible for making technical trade-off decisions, defining architectural requirements, and driving engineering teams toward cohesive solutions that deliver customer value.

You will partner and collaborate with engineering and product leaders across multiple teams to push for consensus and make decisions when teams have conflicting approaches, determining the path forward for complex technical challenges. We will rely upon you to understand the product architecture and customer requirements to facilitate technical tradeoffs where needed. You must be strong in execution, detail-oriented, and able to work cross-team to identify issues before they impact teams. You must be able to drive accountability across the organization.

Success Looks Like

• Complex technical initiatives like data residency and HIPAA compliance are delivered on schedule, with full regulatory requirements met
• Cross-functional technical dependencies are resolved efficiently through your technical decision-making rather than prolonged coordination cycles
• Enterprise customers receive technical capabilities faster because you drive architectural decisions instead of deferring to multiple stakeholders
• Technical debt in enterprise systems decreases as you identify and address architectural conflicts early in the development process
• Engineering teams across zones actively seek your involvement in technical initiatives, viewing you as essential to their success
• All build teams accelerate the delivery of enterprise-driven capabilities while maintaining quality and compliance standards

Our Commitment to Applicants

• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

My name is Jenica, and I’m the Director of Product for Enterprise at Zapier, and this role will report to me. Zapier, we like to share our README’s so you can get to us too; here’s mine.

About You

• Engineering Background: Started as an engineer or have deep technical experience with complex infrastructure/platform initiatives like AWS, Kubernetes, Terraform, Vercel, and engineering tooling like Datadog, Databricks, OpsLevel, Incident.io.
• Technical Program Experience: Led large-scale technical programs like data residency, compliance frameworks, microservices migrations, or similar multi-quarter initiatives—including hands-on setup and management of Jira (or similar service), structuring cross-organizational projects, and applying agile operations best practices for tracking and delivery.
• Execution Excellence: Proven ability to define technical roadmaps and drive them to completion
• Cross-Company Influence: Build strategic networks across the organization to stay informed of company-level developments and influence technical decisions through informal relationships, not just direct team alignment
• Enterprise/Comp