Staff Technical Program Manager, Security Engineering
1PasswordFull Time
Expert & Leadership (9+ years)
Candidates must have 12+ years of hands-on Program Management experience, with 6-8 years specifically within a large to medium-sized software company. Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving is also required.
The Senior Staff Technical Program Manager will manage multiple large Security programs and projects from business case to implementation, including financials, progress tracking, and change control. They will develop detailed execution plans, provide status reporting to steering committees, and apply best practices throughout the project lifecycle. Responsibilities also include leading strategic planning, streamlining work processes, engaging with the business to understand technical needs and capture requirements, driving conversations with senior executives to define strategic business cases, and coordinating PMO activities. The role involves guiding teams, providing technical solutions, mitigating obstacles, and understanding global cybersecurity themes, regulations, trends, and tools. Excellent teamwork, communication, problem-solving, conflict resolution, active listening, time management, interpersonal skills, negotiation, persuasion, and relationship building are essential.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.