Sr. Services Account Executive at ServiceNow

Addison, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Healthcare, Life Sciences, Cloud ComputingIndustries

Requirements

Candidates must have a minimum of 12 years of previous services sales experience in a SaaS software or solution sales organization. Demonstrable achievement in guiding Healthcare & Life Sciences customers through transformation and use case adoption is required, along with a focus on new account sales and the ability to operate independently. Existing relationships in large enterprise accounts are a plus, as is a proven track record of achieving Services, Success, or Training sales targets. The role requires strong operational command for managing end-to-end franchises and the ability to communicate and collaborate across various business lines and customer/partner personas, including executives. Travel up to 50% may be required.

Responsibilities

The Services Account Executive will sell a portfolio of service offerings to Healthcare & Life Sciences customers to accelerate platform adoption and drive business outcomes. This quota-carrying role involves developing and executing a services sales strategy for a designated territory, proactively creating new services opportunities in both new and installed base customers, and building pipeline with accurate forecasting. The individual will act as a trusted advisor to customers by understanding their digital transformation roadmaps and recommending appropriate ServiceNow services. Responsibilities include arranging and conducting executive-level discussions, leading extended teams in solutioning and proposal development, and executing a value-based selling methodology for Implementation and Advisory Services. Collaboration with software sales account teams, Customer Excellence Group members, and delivery partners is essential.

Skills

Services Sales

Account Management

Customer Adoption

Value Realization

Sales Strategy

Demand Generation

Partner Management

Healthcare

Life Sciences

Cloud Platform

AI Technology

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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