Sr Implementation Consultant - Healthcare IT / Remote at Altera Digital Health

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Healthcare ITIndustries

Requirements

Bachelor’s degree or equivalent years of experience required
2+ years of hands-on healthcare IT implementation and configuration experience
Strong, demonstrated functional knowledge of an EMR/EHR system
Specific expertise in Altera Sunrise EMR (Core or Ambulatory) preferred; experience with Epic or Meditech valued if coupled with deep knowledge of essential clinic workflows (e.g., registration, scheduling, clinical documentation)
Experience working as part of a formal implementation project team that has successfully rolled out EMR systems
Clinical background preferred (SME who has rolled out clinics)
Technical background (e.g., SQL or SSRS reporting) preferred
Proven client presentation experience; strong written and oral communication skills, with ability to communicate effectively with diverse stakeholders (technical resources to executive leadership)
Project management experience; skilled at managing numerous key priorities simultaneously during a long-term project

Responsibilities

Implement the full suite of Altera software solutions, with emphasis on Sunrise EMR (Core and Ambulatory), at client sites, primarily in Manitoba
Perform all project workplan tasks in accordance with contracted project scope, functioning as a vital member of a larger project team (including PMs, Solution Architects, Clinical Consultants, and CMIOs)
Perform complex system configuration tasks, including providing high-level consultation and technical guidance on system configuration to clients
Provide expert workflow consultation and guidance to clients on critical ambulatory processes, including registration, scheduling, and clinical documentation; translate existing paper-based clinic workflows into an optimized electronic format
Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout the implementation project
Provide comprehensive activation support; consistently meet or exceed client utilization and transformation targets
Set appropriate expectations with various client stakeholders, from end-users to executive leadership (e.g., CMIOs), and expertly manage them throughout the project life cycle
Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery

Skills

Key technologies and capabilities for this role

Sunrise EMREMR ImplementationSystem ConfigurationHealthcare ITWorkflow ConsultingDBmotionCPMOpalPatient PortalProject ManagementElectronic Medical Records

Questions & Answers

Common questions about this position

Is this Senior Implementation Consultant role remote?

Yes, this is a remote role available to candidates in Canada or the U.S., with work primarily focused on client sites in Manitoba.

What is the salary for this position?

This information is not specified in the job description.

What are the key responsibilities of this role?

Key responsibilities include implementing Sunrise EMR Core and Ambulatory functionalities, performing complex system configurations, providing workflow consultation on processes like registration and scheduling, and managing stakeholder expectations throughout the project lifecycle.

What qualifications are required for this position?

A Bachelor’s degree or equivalent years of experience is required.

What does the team structure look like for this role?

You will function as a vital member of a larger project team including PMs, Solution Architects, Clinical Consultants, and CMIOs.

Altera Digital Health

Cloud-based EMR solutions for healthcare providers

About Altera Digital Health

Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.

Maipú, ChileHeadquarters

2017Year Founded

ACQUISITIONCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Generative AI adoption may increase competition, challenging Altera's market position.

Paymentus integration could expose Altera to financial technology risks.

Delays in Paragon Denali deployment may impact customer satisfaction.

Differentiation

Altera's cloud-based EMR system enhances patient care and streamlines clinical workflows.

Partnership with Microsoft Azure boosts Altera's cloud-native EHR capabilities for rural hospitals.

Altera's offensive cybersecurity approach proactively addresses vulnerabilities before exploitation.

Upsides

Generative AI collaboration with EPAM enhances efficiency and reduces operational costs.

Paragon Denali offers scalable, cost-effective solutions for smaller hospitals on Microsoft Azure.

Altera's Sunrise EHR ranked top inpatient EHR for community and acute rehabilitation hospitals.

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