Senior Product Manager, Data Ecosystem
ClioSalary not specified
Full Time
Senior (5 to 8 years)
Sr. Product Manager, Customer & Partner Ecosystem at Lyra Health
Burlingame, California, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Health Tech, TechnologyIndustries
Requirements
- BA/BS, or equivalent experience, required
- 5+ years of experience in product management, or a related role in a software development environment
- Demonstrated experience fostering a strong partnership with enterprise sales, channel partnerships, and customer success teams to meet customer needs
- Prior experience driving platform products and partner integrations
- Highly organized self-starter; able to multitask and apply structure to ambiguous situations
- Strong quantitative analytical skills and ability to think strategically and tactically to solve problems and drive results while operating in a fast-paced, dynamic startup environment
- Strong understanding of software development life cycle (SDLC) and agile methodologies
- Curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
- Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset
Responsibilities
- Engage with sales, customer success, prospects, customers, and channel partners to understand pain points and opportunity areas, and develop product (or non-product) plans that help achieve both short and longer term business objectives
- Define and deliver tools that empower our Go to Market teams, and enable our customers and partners to effectively explore and implement Lyra’s solution
- Partner cross-functionally with internal teams to identify pain points and define strategies to drive platform scalability
- Own product roadmap by gathering input, evaluating opportunities, and prioritizing features according to our business goals
- Drive excellent product development experience for the product/design/engineering team by writing concise documentation and engineering tickets, supporting the design process, running team rituals, and coordinating successful releases
- Track overall program metrics and effectively report out on program health to executive audiences
- Collaborate with Go to Market and Customer Success teams to ensure a seamless transition from product development to product launch and customer onboarding, and receiving feedback to further drive the product roadmap
- Identify and manage risks and issues that may impact the successful delivery of cross-functional initiatives and associated goals
- Foster a culture of continuous improvement by regularly reviewing and optimizing processes and methodologies
Skills
Product Management
Product Roadmap
Cross-Functional Collaboration
Go-to-Market Strategy
Customer Success
Sales Engagement
Partner Management
Strategic Problem Solving
Pain Point Analysis
Tool Development
Lyra Health
Digital mental health care services for employees
About Lyra Health
Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.
Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees
Benefits
Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical
Financial rewards - Generous compensation, 401k, and equity options
Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays
Tech stipend - Monthly stipend to spend on technology needs
Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind
Risks
Increased competition from platforms like Ginger and Headspace Health.
Potential regulatory scrutiny over data privacy concerns with digital platforms.
Economic downturns may lead to reduced corporate spending on employee benefits.
Differentiation
Lyra Health offers a concierge member experience with personalized mental health care.
The company has a global network of 20,000 providers in over 200 countries.
Lyra's evidence-based approach results in 7x better outcomes than traditional plans.
Upsides
Lyra Health's partnerships with AT&T and CHA validate its market position.
The company has sustained a 26% reduction in healthcare costs over four years.
Lyra's expansion into teen mental health care addresses a growing market need.
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