EnergyHub

Partner Implementation Program Manager

New York, New York, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Utilities, Energy, Renewable EnergyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: [Not Specified]
  • Salary: [Not Specified]

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. Our Implementation Services team is looking for a Program Manager to support our Distributed Energy Resource (DER) partner integrations, manage launches, and own post-launch partner support systems. This Program Manager will establish and deliver onboarding content, develop and own project progress tracking methods, manage post-integration support to scalably interact with our partners, and support new product requests that increase the impact of these ecosystem partners. This role is fundamental to expanding our Distributed Energy Resource (DER) ecosystem by enabling our technology partners to integrate with our APIs and contribute to the broader portfolio of resources for our utility clients. We are looking for someone who thrives in a fast-paced environment, can navigate working through ambiguity, and is motivated by building and enforcing processes that will scale as we grow. To be impactful in this role, you have a strong technical skill set, are highly organized, and are comfortable interacting externally and cross-functionally. Your contributions will be internal and external project leadership, and cross-functional process improvement focused on enabling sustainable growth.

Responsibilities

  • Own implementation project management for integrations and program launches for our DER device partners, enabling more distributed energy resources to participate in our utility programs.
  • Work with device partner stakeholders to communicate implementation requirements, related technical documentation, identify risks, manage and monitor project schedules in sustainable ways.
  • Create, manage, and deliver implementation content for partners to utilize from kickoff and throughout the integration process.
  • Establish and manage partner support systems to scalably manage how any issues are prioritized, routed, and communicated to and from partners.
  • Coordinate with the product, partner, customer success, and development teams to represent and help shepherd new product capabilities through internal evaluation and new product development processes.
  • Qualify and support these requests with business cases and engage product and solutions engineering teams to evaluate and prioritize related work.
  • Gather the document the progress of partners to ensure they move through our process, either escalating where appropriate, influencing the partner to accelerate its integration, or ensuring the teams scale up/down their engagement based on partner priority and demonstrated motivation.
  • Facilitate a system for how technical specs are maintained and delivered to partners, in collaboration with product and engineering teams.

Key Skills and Experience

  • Project management
  • Internal/external communication
  • Project monitoring
  • Strong technical skill set
  • Highly organized
  • Comfortable interacting externally and cross-functionally

Skills

Project Management
Technical Documentation
Stakeholder Communication
Risk Management
Process Improvement
Cross-Functional Collaboration
API Integration
Distributed Energy Resources

EnergyHub

Manages distributed energy resources for utilities

About EnergyHub

EnergyHub helps utility companies manage the complexities of the energy grid, especially with electric vehicles (EVs) and distributed energy resources (DERs). Their main product, the Distributed Energy Resource Management System (DERMS) platform, uses artificial intelligence to optimize energy control at the grid edge, including features like Managed Charging for EVs. EnergyHub stands out by integrating with a wide range of partners and leveraging resources from its parent company, Alarm.com. The goal is to provide advanced grid services that enhance utility operations and customer satisfaction.

New York City, New YorkHeadquarters
2007Year Founded
$30.7MTotal Funding
GRANTCompany Stage
Automotive & Transportation, EnergyIndustries
51-200Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Paid Parental Leave
Gym Membership
Tuition Reimbursement

Risks

Increased competition from DERMS providers like AutoGrid and Enbala.
Rapid AI advancements may require significant investment to stay competitive.
Potential regulatory changes in California could impact virtual power plant profitability.

Differentiation

EnergyHub's DERMS platform optimizes grid edge management with AI technology.
The Managed Charging feature for EVs reduces infrastructure costs for utilities.
EnergyHub's deep partner ecosystem enhances its competitive edge in the energy market.

Upsides

Acquisition of Kapacity.io enhances demand-side flexibility in Europe.
Partnership with FranklinWH expands virtual power plant capabilities and customer engagement.
$1.5M grant supports virtual power plant expansion, focusing on low-income families.

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