Social Media Consultant
CeloFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have consulting experience at a leading strategy/consulting firm and experience working for a leading telecommunications company. A strong understanding of how technology drives transformation in Telco & Media, experience in a customer-facing role selling and delivering consulting services, and financial acumen are also required. Senior leadership experience in the Telco industry is expected.
The Telco & Media Strategist will develop value narratives and horizons for strategic customers that demonstrate the impact of ServiceNow's solutions on their P&L. Responsibilities include partnering with account teams to identify and align go-to-market teams around value narratives, progressing pipeline by infusing value and industry expertise, and calculating analyses for top pursuits. The role involves identifying the value of use cases and key processes within Telco & Media, infusing insights and KPIs into value models, business cases, and executive presentations, and building trusted relationships with customer and partner executives.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.